Delivery of Photos and Storage:

For most standard real estate shoots, TRUSS MEDIA, LLC guarantees a 24 hour or less turn around time. Some photo shoots of larger properties or with extensive editing/special requests, such as luxury, twilight, virtual staging and aerial videography may take up to 48 hours. TRUSS MEDIA, LLC will also maintain a media backup and provide access to the final images for up to 60 days after the photos are delivered to the client via download link. After 60 days, TRUSS MEDIA, LLC cannot guarantee the photos will be available, however if they are, there will be a $25 retrieval fee if the client requests another copy. It is highly recommended to download the photos immediately after receiving the final download link as this will ensure no future issues or retrieval fees.